This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Bundle & Save Free Gift Above Min Spend

Shipping Policy

SAME DAY SHIPPING ORDERS BEFORE 3PM | 30 DAY RETURNS

Our Delivery/Return Policy briefly explained:

We genuinely care about giving you a great fit. 

We encourage you to try them on to make sure you have a comfortable fit, just keep them clean & the bags/tags!

We support size exchanges. Never get stuck with the wrong fit!

If you need to Exchange or Return a form must be submitted here

We take returns for refund if you are not 100% satisfied.

You pay for the item to return to us, we pay for the replacement item shipping.

We cannot accept a change of mind to cancel or edit product/address details an order as our process is laser fast and shipping labels are created/paid for within minutes of ordering. However It is no problem to return for refund once received in this case.

(Please read full policy below)

PRICING*

Domestic: Same Day Shipping Orders before 3pm E.S.T. Business Days Only

Standard Shipping rates are $7.95 AUD, Free orders above $99 AUD.

Express Shipping rates are $11.95 AUD, Free orders above $250 AUD.

To avoid Aus Post delays, we encourage you to choose Express if in regional areas. 

International:

Express DHL Shipping rates are Free above min spend and rates vary depending on location and are listed in shipping information bellow the Cart Button.

*Excludes any import or customs fees, import duties or local taxes if applicable which are at customers expense.

No extra fees or duties are required for USA customers.

Canada, UK & EU may be subject to customs duties and taxes and DHL will contact you to collect any relevant payment.

SHIPPING TIME GUIDE

Items are shipped direct from our warehouse in Sydney Australia with a 3pm local order cut-off for same day shipping on Mon-Friday Business Days. This is not a guarantee and can be delayed due to address or inventory verification issues.

Guide excludes time in customs if applicable and may be subject to delay due to causes outside of Kojo Fit and our Couriers control.

This guide is subject to change and we reserve the right to change couriers to improve our service at any time.

You can purchase shipping protection at checkout to cover for lost, stolen or missing packages. If you suspect any issue with delivery, please contact support@kojofit.com for assistance with a claim with all relevant information.

If shipping protection is not selected, Kojo Fit are not responsible for lost, stolen or missing packages once they have left our warehouse and in transit with our couriers. In the unfortunate case of a missing package, please contact the carrier with your tracking number to lodge a case directly. 

Aus Exchange items are shipping using Australia Post Standard Shipping method.

AUSTRALIA DOMESTIC SHIPPING

AUSTRALIA POST STANDARD: ETA 2 - 7 Business Days

AUSTRALIA POST EXPRESS: ETA 1 – 3 Business Days

NOTE: Estimate is for metropolitan cities, please allow extra time for regional areas. We encourage Express Delivery for improved delivery experience for regional areas and Western Australia 

INTERNATIONAL SHIPPING

INTERNATIONAL DHL EXPRESS: 2 - 5 Business days

NOTE: Estimate is for metropolitan cities, please allow extra time for regional areas.

SIZE EXCHANGES

We want you to get the best fit, always!

If the sizing isn't quite right, we will take returns/exchanges to ensure you get the right fit!

If you are not satisfied with the fit, contact us and our team will assist in finding you the best size. 

Click here for Size Exchange 

Return shipping and packaging is at customers expense, new item shipped free of charge upon receipt of returned goods. 

AU Exchange shipping method is Australia Post Standard service.

Note: Any "Return Sale" items are heavily discounted and not available for size exchange or return